Legal
Refund and Cancellation Policy
This policy explains how refunds and cancellations are handled for paid courses, trainings, subscriptions, and other Bull House services.
Last updated: September 24, 2026
Key points
- Refund eligibility depends on the product type, usage, delivery status, and payment record.
- Requests should include the purchaser name, phone/email, payment reference, product name, and reason.
- Approved refunds are returned through an available payment method after verification.
Scope
This policy applies to paid digital products, subscriptions, courses, trainings, events, and services purchased directly from Bull House unless a separate written agreement or product-specific policy applies.
Cancellations
- You may request cancellation of a recurring subscription before the next billing cycle where subscriptions are offered.
- Cancellation stops future billing but does not automatically create a refund for previous billing periods.
- Access to paid features may continue until the end of the paid period unless stated otherwise at purchase.
Refund eligibility
Refunds may be considered when there is a duplicate payment, incorrect charge, technical inability to access a purchased service that Bull House cannot resolve, or another valid reason confirmed by our support team.
Refunds may be declined when substantial digital content has been accessed, live training seats have been reserved or attended, account misuse is suspected, or the request falls outside the product-specific refund window shown at purchase.
How to request a refund
- Email bullhouseinvestment@gmail.com or use the Contact Us page.
- Include purchaser name, registered phone/email, product name, payment date, payment reference, and reason for request.
- Our team may request additional verification before approving or rejecting the request.
Processing approved refunds
Approved refunds are processed through an available payment method after verification. Bank, wallet, card, gateway, and settlement timelines may vary depending on the payment provider.
Contact
Questions can be sent to bullhouseinvestment@gmail.com or through the Contact Us page.
This page is a general product policy for Bull House users and is not legal advice. If any product-specific agreement conflicts with this page, the product-specific agreement controls for that product.